Privacy Policy

Welcome to My Hoardings!

At My Hoardings, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information in line with the General Data Protection Regulation (GDPR) and Nigeria Data Protection Regulation (NDPR).

By using our platform, you agree to comply with this Privacy Policy. If you do not agree, please refrain from using our services.

1. Data Controller

• Business Name: My Hoardings
• Contact Information:
  Email: info@hoardingsafrica.com
  Address: 2 Tokunbo alli, Ikeja

We act as the Data Controller for the information you provide when using our website and services.

2. Personal Data We Collect

We collect the following categories of personal data:

• Identity Data: Name, email address, phone number, and billing address.
• Financial Data: Payment details (e.g., credit card information).
• Technical Data: IP address, browser type, and cookies.
• Marketing and Communication Data: Preferences for receiving marketing materials.

3. Legal Basis for Data Collection (GDPR Article 6)

We process your personal data based on:

• Consent: When you provide explicit consent (e.g., subscribing to newsletters).
• Contract Performance: To fulfill our contract with you (e.g., processing payments).
• Legal Obligations: To comply with applicable laws.
• Legitimate Interests: For fraud prevention, service improvement, and direct marketing (balanced against your rights).

4. Purpose of Data Processing

We collect and process data for:

• Processing transactions and payments.
• Providing customer support and personalized services.
• Sending you relevant updates, promotions, and newsletters (if subscribed).
• Conducting analytics to improve our website performance and user experience.
• Ensuring compliance with legal obligations.

5. Third-Party Sharing

We may share your data with third parties, including:

• Payment Processors: To facilitate secure payments.
• Service Providers: For customer support, analytics, and marketing.
• Regulatory Authorities: When required by law.

We ensure that third-party services comply with GDPR and NDPR by using appropriate data protection safeguards.

6. International Data Transfers

If your personal data is transferred outside Nigeria or the EU, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) and Data Protection Impact Assessments (DPIAs) to maintain data security and compliance.

7. User Rights

Under the GDPR and NDPR, you have the following rights:

• Right to Access: Request access to your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your data under certain conditions.
• Right to Data Portability: Request a copy of your data in a machine-readable format.
• Right to Object: Object to the processing of your data for marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time if the processing is based on your consent.
• Right to Lodge a Complaint: You can file a complaint with the National Information Technology Development Agency (NITDA) or relevant EU Data Protection Authority if your rights are violated.

To exercise your rights, contact us at info@hoardingsafrica.com

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer necessary, we delete or anonymize it securely.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. This includes encryption, secure servers, and regular security assessments.

10. Cookies and Tracking

We use cookies to enhance your experience. You can manage your cookie preferences in your browser settings. Some cookies are necessary for the functioning of our website.

11. Children's Privacy

Our services are not directed to children under 16 (or the relevant age in your region). We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect legal or service changes. We will notify you of any significant updates via email or through our website.